THE CELEBRITY CEO®
All field guides

01 / Be known by the right people

Attention is not about everyone knowing your name.

It is about the people who need your work knowing that you exist. For a small business, being known by the right customers matters more than being seen by the whole internet.

Start with a real customer

Write down the person or organization you are best equipped to help. What are they trying to solve? What is at stake if the problem stays unsolved? The more clearly you understand their needs, the easier it is to earn relevant attention.

Think about the customer's context as well as demographics: their priorities, concerns, language, and how they make decisions. There may be several kinds of customers you serve; look for the group whose needs match your strengths.

Choose places they already pay attention to

List the places your ideal customers already look for ideas, advice, and solutions. That might include professional communities, publications, podcasts, events, video, or social platforms. Choose channels because your customers are there, not because a trend says you should be.

Pick a small number of channels you can use consistently. Helpful, relevant contributions build familiarity better than a flurry of activity followed by silence.

Make the message feel for them

Use the words your customer uses for the problem. Explain who you help, what you help them do, and why it matters. A person reading your post or hearing you speak should be able to recognize that you understand their situation.

A simple attention check: Can the right customer describe what you do after hearing your introduction or seeing your profile? If not, make the focus clearer.

Put it into practice

Take a few minutes to write it down.

  • Who do I most want to reach?
  • Where do they already learn, meet, and look for help?
  • What useful idea can I share there every week?
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